Accessibility Assistance

Accessibility Assistance

Accessibility Assistance Statement

If you experience any issue using or accessing our websites ( and/or or any of our content, please call our support team at 1-800-654-3330 or email them at We are committed to provide any assistance for any specific customer request that comes to us via telephone or email. This includes but is not limited to any request for information or the completion of a business transaction.

Pickering Laboratories aims to provide complete accessibility and inclusion for all our customers so they can successfully access information and conduct business through our websites. Regardless of the assistive technology being used, we want to make our websites an enjoyable experience for everyone.

Our effort in providing complete accessibility and inclusion for all of our customers is an ongoing effort. We are continuing to redevelop our websites and are implementing third party ADA software to further enhance the accessibility of our websites.

If you have any feedback or suggestions on how we can improve our websites, please contact our support team at 1-800-654-3330 or email them at

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©2013-2021 Pickering Laboratories – All Rights Reserved

Open for Business: COVID-19 Update

With the increasingly lengthy disruptions to daily life caused by COVID-19, Pickering Laboratories, Inc. wants to continue reassuring our customers that we remain open for business this summer.  We continue to maximize support for our customers and provide essential businesses with the reagents and supplies necessary to operate, including hospitals, clinical laboratories, food safety and environmental testing facilities.

Our inventory levels and response times remain normal.  Responsiveness is subject to change and new orders still may need to be prioritized accordingly to supply essential businesses. 

Thank you for your patience and for your business as we continue to work together through this difficult time.  Please contact us with any questions you may have.

Customer Service:
Technical Support:
Phone: 650-694-6700